Skip to main content

Return Policy

Return Policy

We offer a 30-day return policy, meaning you have 30 days from receiving your item to request a return.

Eligibility for Returns

To qualify for a return, the item must:

  • Be in the same condition as received

  • Be unworn or unused

  • Have tags attached

  • Be in its original packaging

  • Include the receipt or proof of purchase

To initiate a return, contact us at 3puttround@gmail.com. If your return is approved, we will provide a return shipping label and instructions. Items returned without prior approval will not be accepted.

For any return inquiries, feel free to email us at 3puttround@gmail.com.

Damages & Issues

Please inspect your order upon arrival and contact us immediately if:

  • Your item is defective

  • Your item is damaged

  • You received the wrong item

We will evaluate the issue and make it right.

Non-Returnable Items

Certain items cannot be returned, including:

  • Perishable goods (e.g., food, flowers, plants)

  • Custom or personalized products

  • Personal care items (e.g., beauty products)

  • Hazardous materials, flammable liquids, or gases

  • Sale items and gift cards

If you have questions about a specific item, please reach out before making a return request.

Exchanges

The fastest way to get the item you want is to return the original item. Once your return is approved, you can make a separate purchase for the new item.

Return Shipping

  • Customers are responsible for return shipping costs unless the item was damaged or defective upon arrival.

  • We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items.

For assistance, email us at 3puttround@gmail.com.

European Union: 14-Day Cooling-Off Period

For orders shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason, without justification.

  • The item must be in original condition, unworn, unused, with tags attached, and in original packaging.

  • A receipt or proof of purchase is required.

Refunds

  • We will notify you once we receive and inspect your return.

  • If approved, a refund will be processed to your original payment method within 10 business days.

  • Please note that banks and credit card companies may take additional time to process the refund.

  • If more than 15 business days have passed since your refund was approved, please contact us at 3puttround@gmail.com.

For any further questions, don’t hesitate to reach out!